Please read these terms and conditions carefully before using our services.
By accessing or using PHOTON INC's services, website, or any related applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and PHOTON INC regarding your use of our digital marketing services, web development solutions, and related offerings.
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services after any modifications indicates your acceptance of the updated terms.
To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our services, you represent and warrant that you meet these eligibility requirements.
Some of our services may require you to create an account. You agree to:
You agree not to:
PHOTON INC provides digital marketing services, web development, SEO optimization, social media management, content creation, and related services as outlined in individual service agreements or proposals. The specific scope, timeline, and deliverables for each project will be defined in a separate Statement of Work or Service Agreement.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of services, except as explicitly stated in your service agreement.
Clients are responsible for providing timely access to necessary materials, information, feedback, and approvals required for project completion. Delays caused by lack of client cooperation may result in extended timelines and additional fees.
Service fees are outlined in your specific service agreement or pricing plan. All fees are in USD unless otherwise stated. You agree to pay all applicable fees according to the payment schedule specified in your agreement.
We accept various payment methods including credit cards, bank transfers, and digital payment platforms. By providing payment information, you authorize us to charge the applicable fees to your payment method.
Late payments may result in suspension of services and late fees of 1.5% per month (or the maximum rate permitted by law) on outstanding balances. You are responsible for all costs of collection, including attorney fees, if legal action becomes necessary.
Refund policies vary by service type and will be outlined in your service agreement. Generally, fees paid for completed work are non-refundable. Refund requests must be submitted in writing within 30 days of service delivery.
All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and documentation, are owned by PHOTON INC or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of all content you provide to us ("Client Content"). By providing Client Content, you grant PHOTON INC a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content solely for the purpose of providing services to you.
Upon full payment, you will receive the agreed-upon rights to deliverables as specified in your service agreement. Unless otherwise stated, PHOTON INC retains the right to use project work samples for portfolio and marketing purposes.
PHOTON INC, our logo, and other marks are trademarks of PHOTON INC. You may not use our trademarks without our prior written consent.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for 30 days from service delivery, during which we will correct any material defects at no additional charge.
EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not guarantee specific results from our marketing services, as outcomes depend on many factors beyond our control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHOTON INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO PHOTON INC IN THE 12 MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless PHOTON INC, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:
You may terminate your use of our services at any time by providing written notice. Termination does not relieve you of the obligation to pay for services already rendered or fees already incurred.
We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including:
Upon termination, your right to use our services will immediately cease. We will provide deliverables for completed and paid work. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Before filing any formal dispute, you agree to contact us to seek an informal resolution. We will work in good faith to resolve any disputes amicably.
Any dispute that cannot be resolved informally shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration will be held in Lahore, Punjab, Pakistan, unless both parties agree to another location.
You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative actions.
These Terms of Service are governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles.
These terms, together with any service agreements and policies referenced herein, constitute the entire agreement between you and PHOTON INC regarding our services.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
You may not assign or transfer these terms without our written consent. We may assign these terms without restriction.
PHOTON INC shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, or government restrictions.
If you have any questions about these Terms of Service or need clarification on any provision, please don't hesitate to contact us.
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